General Policies and Conditions

By purchasing or registering from Bath Alchemy Lab, you are confirming that you understand the policies and information below (including our cancellation policy).
Soapmaking Academy Collegiate 14 Week Course:
  • Purchasing the Soapmaking Academy course is conducted via our online shopping system. Simply choose Collegiate or On Demand, add course to your cart and complete the checkout process.
  • Refunds are not offered due to the nature of the product.  We recommend watching the previews before purchasing any course.
  • Course runs for 14 weeks. You will have unlimited access to all 14 individual classes, even after the course ends.
  • One class is released once per week, along with optional assignments and extra resources.
  • Soapmaking Academy is first come, first serve before the start of a term (Winter and Fall) with a limited number of students accepted.
  • Requirements: A broadband internet connection (wireless works for most but we cannot guarantee proper video support), a PC computer using Windows or Mac operating system (Android or iPad Tablets also supported), the latest version of Adobe Flash installed, speakers
  • Within 1 week prior to the course start date, you will receive an email with detailed instructions and login information for the course.
Soapmaking Academy On Demand Course:
  • Purchasing the Soapmaking Academy On Demand course is conducted via our online shopping system.
  • Refunds are not offered due to the nature of the product. We recommend watching the previews before purchasing any course.
  • All classes and extras are delivered at once with unlimited access.
  • Requirements: A broadband internet connection (wireless works for most but we cannot guarantee proper video support), a PC computer using Windows or Mac operating system (Android or iPad Tablets also supported), the latest version of Adobe Flash installed, speakers
Online Courses:
  • Purchasing an online class is conducted via our online shopping system. Simply add classes to your cart and complete the checkout process.
  • Refunds are not offered due to the nature of the product. We recommend watching the previews before purchasing any course.
  • Requirements: A broadband internet connection (wireless works for most but we cannot guarantee proper video support), a PC computer using Windows or Mac operating system (Android or iPad Tablets also supported), the latest version of Adobe Flash installed, speakers
Product Purchases:
  • Purchasing a product is conducted via our online shopping system.  Simply add a product to your cart and complete the checkout process.
  • We ship internationally using the cheapest and fastest shipping from USPS, Fedex or UPS.  Products are shipped within 5 business days.
  • Due to the nature of our products, refunds are not accepted. However, if something is not to your satisfaction, please feel free to email us so we can help make your experience with us more positive.
  • We do not offer guarantees, custom orders, wholesale or consignment.
  • Digital items, such as eBooks, eZines, instructions, and worksheets, will be emailed to the address listed during checkout, unless you note otherwise.
Grab-n-Go Resources:
  • These resources are created by Bath Alchemy Lab and copyright restrictions apply.
  • You may download any of these resources for FREE for business or personal use.
  • You may send people to our site for the free resources, but you cannot place them on your own site or modify them for sale or free, nor can you claim them as your own.  Copyright restrictions apply.
Resources:

Resources can be links to websites that have quality information at the time the link was added to our site. We have no affiliation with any other website, nor do we control the content.

  • Resources can include free downloads. These can be used for personal or commercial use, but may not be passed on to others or sold.  You may, however, direct others to our URL for the free resource.
  • Copyright restrictions apply on any resources created by Bath Alchemy Lab or Erica D. Pence.
Copyright: 

All content in our website, images, classes, workshops, courses, manuals, eBooks, eZines, worksheets, and any other downloaded materials or free resources or items made by Bath Alchemy Lab or Erica D. Pence are copyrighted to Pence Enterprises, Inc. and Erica D. Pence.  ALL RIGHTS RESERVED.  The content contains material protected under International and Federal Copyright Laws and Treaties.  Any unauthorized reprint or use of this material is prohibited.  No content may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system without express written permission from the author/ publisher, unless stated otherwise.  Violators will be prosecuted.